Lurita Doan, administrator of the General Services Administration, offered a bleak description of the agency’s condition in June, the month she began her new job at GSA.
“When I came onboard, GSA had experienced one of its worst years in its 58-year history,” Doan said. “Our customers were leaving, our budget was a mess, we flunked our audit, our morale was at an all-time low, and our annual revenues had plunged $4.5 billion.”
Since then, conditions at the agency have improved, by her own account. “That’s because we have had the courage at GSA to face our most pressing problems,” Doan said. GSA received a clean audit in November, and a reorganization of the agency is progressing.
However, Doan has not had an extended honeymoon in her first six months.
Read the rest of the story: FCW.com - Six months into the Lurita Doan era
“When I came onboard, GSA had experienced one of its worst years in its 58-year history,” Doan said. “Our customers were leaving, our budget was a mess, we flunked our audit, our morale was at an all-time low, and our annual revenues had plunged $4.5 billion.”
Since then, conditions at the agency have improved, by her own account. “That’s because we have had the courage at GSA to face our most pressing problems,” Doan said. GSA received a clean audit in November, and a reorganization of the agency is progressing.
However, Doan has not had an extended honeymoon in her first six months.
Read the rest of the story: FCW.com - Six months into the Lurita Doan era
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